We Take Privacy Seriously
At NileCruiseHolidays.com, the privacy of our clients is extremely important to us, and we do everything we possibly can to protect your privacy, regardless of whether you book your tour at one of our offices, or whether you book via our website at NileCruiseHolidays.com.
What information is collected and how do we obtain it?
In order for us to arrange your tour and provide you with additional services, we have to collect some of your personal information. This information will include, but will not always be limited to:
- Your full name, along with your physical address; email address; nationality and telephone number. We will also require the same basic information for any companions who will be traveling with if booking a group tour.
- Information relating to any special dietary or medical needs.
- Payment information, including credit card number; card type; name of card holder; expiry date, and your billing address as it appears on your statement. In some instances, depending on your personal circumstances, additional/other information may be required.
- Under no circumstance do we ever intentionally collect personal information from children below the age of 13. If you are younger than 13, please do not send us any personal information
We are constantly striving to improve our products and services, and to maintain our edge over our competitors. This means that you may occasionally receive emails from us relating to things such as surveys, contests, special promotions and etc. For example, if you book one of our Middle East private guided tours, you may receive an email from us after you return home, asking you a few basic questions about your trip and your level of satisfaction. We sometimes also attach “web beacons” to marketing emails. These beacons allow us to know how many of our emails are opened, and this in turn helps us to understand and also improve our online marketing efforts. However, this only works with computers that actually support this technology.
When you use our website, some additional information may also be collected directly from your web browser. This data could include your IP Address; what browser and operating system you are using, and also you screen resolution. This is common practice across the internet, and no attempt is ever made by us to gather sensitive information.
What do we do with the information we collect, and do we share it?
The information we gather is primarily used to make all the necessary arrangements for your trip, including things such as hotel reservations, Nile cruise reservations and any other arrangements which might need to be made in order to fulfill your requests. Occasionally, we will also use some of the information you have given us in order to send you information regarding special promotions or information relating to your trip. Under no circumstances do we share your information with any non-essential parties.
NileCruiseHolidays.com does everything possible to work with only the most trusted and most reputable travel suppliers. However, in cases where we need to share some of your information with them in order to make arrangements for your trip, we have no means of preventing them from sharing your information with other. With this in mind, the best we can do, is recommend that you study the privacy policies of any third party travel suppliers, such as cruise ship operators, hotel chains, and etc. if you are concerned.
In addition to the PII that is voluntarily given to us by people using our site for purchasing tours, we also monitor the way in which our sight is used, and how site visitors navigate our site. This enables us to better our visitors and customers, and it helps us to improve the way we serve those who visit NileCruiseHolidays.com. Some anonymous statistical information relating to this data may also be shared with our affiliates, and other current or potential business partners. For example, if a company is advertising on our site, we may inform that company how many times their links and/or banners were clicked on by people visiting our site.
In the very unlikely event where we feel people or business entities are causing you or us harm or injury to the point where we believe legal action needs to be taken, your PII may need to be passed on to the relevant authorities. We will also disclose information in cases where we believe we are obliged by law to do so.
How secure is your information?
At NileCruiseHolidays.com, we take the security of any and all PII that has been shared with us very seriously. However, nobody, including us, can offer a 100% guarantee concerning the security of data that is or has been transmitted via the internet. We do of course try our best to keep your data secure by using various technologies which we have at our disposal, including firewalls and data encryption technology.
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